Skrill’s qualified and friendly
support team can be reached in
a number of ways. Below you will
find a list of available means
10-11 Charterhouse Square
London EC1M 6EH
Customer Call Centre
+44 870 383 0232
Monday – Sunday
9:00 – 18:00 GMT
UK: 0870 922 3274
USA: 509 271 5556
Germany: 032 211 0899 0014
Netherlands: 020 524 8418
France: 01 5301 0809
+1 509 271 5556
+44 870 922 3274
✓ Contact Form
✓ Dedicated 24/7 VIP Support
We strongly recommend Skrill (Moneybookers) as the best payment option for a number of reasons. First of all, the service is by far the fastest means of transferring money online, and the cheapest one at it.
Choosing Skrill also guarantees top-notch level security, by employing the highest encryption standards (VeriSign SLL trusted site and authorized by the Financial Services Authority of the United Kingdom under the Electronic Money Regulations 2011 for the issuing of electronic money) and constantly updating the system to tackle emerging threats. Your money and personal information are always protected.
The site is available in 12 different languages: English, German, French, Spanish, Italian, Polish, Greek, Romanian, Russian, Turkish, Chinese, and Czech.
Opening a Skrill (Moneybookers) account takes just a moment and is as simple as it can be.
Transferring Funds to Skrill
Transferring funds into your Skrill account is available in a number of options:
- Instant online bank transfers (subject from 0% to 0.90% fee, depending on your bank)
- Regular bank transfers (free of commission, take 2-5 days to process)
- Credit Cards (subject to 1.90% fee, instant):
- American Express
- Delta / Visa Debit
- Visa Electron
Account Verification and Limits
Transaction limits, as well as withdrawal limits are set up individually for each customer, depending on his or her country of residence and a number of verification methods. Generally it’s possible to reach as much as € 32,000, which can further by increased by applying to the Skrill VIP Program.
You can raise your Skrill transaction limits by verifying the following:
- Your bank account
- Your address
- Your credit/debit card
Upon verifying every item from the list, your outgoing transaction limits will be increased to tens of thousands of dollars. Valued customers may increase their limits further, by participating in the VIP Program offered by Skrill.
Uploading funds to your Skrill account is subject to a 0% to 0.90% transaction fee through bank transfers and 1.90% for credit cards. However, VIP customers may upload funds at no cost at all.
Withdrawal costs start low as $2.38 with bank transfers and Visa, while checks are subject to a $4.63 fee.
The transaction fee for sending money to another Skrill account is subject to 1% fee, which is by far the lowest in comparison to other eWallets (for example transaction fees at PayPal start from 3.4%). There are no monthly service fees for users that have logged into the account or made a transaction in an 18 month period.
Skrill operates in an impressive number of currencies, which include:
Australian dollar, Bahrain-Dinar, Bulgarian lev, British pound, Canadian dollar, Croatian Kuna, Czech koruna, Danish krone, Estonian kroon, Euro, Hong Kong dollar, Hungarian forint, Indian Rupee, Israeli shekel, Iceland Krona, Japanese yen, Jordanian Dinar, Kuwaiti dinar, Lithuanian litas, Latvian lats, Malaysian ringgit, Moroccan dirham, New Taiwan dollar, New Zealand dollar, Norwegian krone, Polish zloty, Omani rial, Romanian leu, Saudi riyal, Singapore dollar, Slovak koruna, South African rand, South Korean won, Swedish krona, Swiss franc, Thai baht, Tunisian Dinar, new Turkish lira, UAE-Dirham and US dollar.
On top of that, Skrill offers a VIP program, which you are free to apply to if you transfer more than €5,000 per month. Each consecutive Skrill VIP level entitles you to further benefits, such as free uploads and withdrawals of funds, personal VIP assistant, priority uploads, 24/7 VIP support, exclusive promotions and cash rewards, as well as higher limits. To join the program, simply send an e-mail to email@example.com.
Unfortunately, due to legal reasons Skrill is not available for customers from Afghanistan, Cuba, Iran, Myanmar, Nigeria, North Korea, North Sudan, Somalia, South Sudan, Syria or Yemen.