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Terms & Conditions

The following Terms and Conditions apply to the use of the internet website owned by, as well as any services provided by, BET-IBC.

This agreement (the “Agreement”) should be read by you in its entirety, prior to any use of any assets provided to you by the company identified as BET-IBC (referred to as “BET-IBC”, “us”, “we”) under the following legal name: IBC-Broker B.V., Abraham Mendez Chumaceiro Boulevard 03, reg. no. 1668 and/or its brokering service. Payments are processed by ZIZERY LTD., Registration no. HE 392733, Nicosia, Cyprus.

 

The Agreement constitutes a legally binding contract between you and BET-IBC, which owns and operates the Internet site identified as bet-ibc.com (the “Site”) and is regulated and licensed by the Government of Curaçao.

General Conditions

Important Notice: These Terms and Conditions have been translated into various languages other than English for reference only. In case this page is not available in your language, or its translation is not fully updated, the English version of the Agreement is the source you should refer to in case of need.

By clicking the “Submit” button during your account registration, you consent to the terms and conditions set forth in this Agreement. You also acknowledge that any failure to comply from your part with any parts of it, or its entirety, may result in disqualification, account closure, or legal action against you, as deemed appropriate and as more particularly detailed below.

You hereby acknowledge and affirm that:

  1. You are over 18 years of age.
  2. Your legal capacity is not restricted or limited by any and all means.
  3. You agree to provide us with certain personal details about yourself (including, but not limited to, your full name, e-mail, or details regarding your payment methods of choice) in order to use our services.
  4. The responsibility to check if the use of our services is legal in your country is yours and yours alone.
  5. You are solely responsible for any applicable taxes imposed on winnings paid to you by the legislation of your country of residence. 

Liability

BET-IBC shall not be held liable under any circumstances for:
  1. Any loss of money or assets arising from the use of our services.
  2. Any technical or human errors that might occur at any and all bookmakers, as well as any actions they may undertake, including but not limited to: delayed cashouts, delayed bet settlement, freezing of funds, market closures, voiding of bets. For the consequences of any such action to your account, you – as the owner – shall bear the full responsibility.
  3. Any delays in payment processing caused by the fund handling establishments or the bookmakers.

Accounts

Chapter 1: Requirements to open an account

 

  1. You affirm that in order to access our betting service, you are required to complete the application for the registration of an account as set out on the Site.
  2. You will provide full and truthful information in respect to all details and information provided by you to BET-IBC.
  3. You are required to inform BET-IBC about any changes to your personal information.
  4. BET-IBC reserves the right to refuse any bet or any part of a bet without providing a reason, at any time.
  5. You can open an account via BET-IBC if you are NOT a resident of the following countries: Aruba, Australia, Cuba, Curaçao, Iran, Moldova, Myanmar, North Korea, Russia, Sint Maarten, the Netherlands, the United States of America and their affiliated areas of Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa and the Northern Mariana Islands.
  6. You accept that only 1 account per Bookmaker is allowed. Attempts to open a second account may result in higher deposit and withdrawal investments (up to 10%).

Chapter 2: Deposits & Withdrawals

  1. While you are not required to provide proof of identity when you first register for an account, you will be required to provide KYC (“Know Your Customer”) at your first deposit, meaning that you will have to provide a copy of your ID and a copy of a utility bill or a bank statement. This procedure is a statutory requirement and is done in accordance with the applicable gaming regulation and the anti-money laundering (AML) legal requirements.
  2. BET-IBC processes money transfers to licensed banks and payment providers only. Payments can be processed only in the name of the recipient and 3rd parties cannot be involved. Cash settlements are not accepted.
  3. All transfers for currencies other than EUR are processed with an additional investment of 5%.
  4. The minimal initial deposit to open a regular account is 100 EUR. This amount may vary depending on the payment option of your choice and the account you are interested in, but should not be lower. The minimal initial deposit to open a regular account is 2 000 EUR for players holding Indian/Bangladesh/Pakistan citizenship.
  5. You acknowledge that in case the amount you have sent is not sufficient for account opening and you do not send the rest to reach the required amount within one week (7 full days), the money you have sent will not be refunded in accordance with our anti-money laundering (AML) policy.
  6. You acknowledge that if the amount you submitted for the opening of the account is less than the one required and/or the sufficient amount has been reached by way of several instalments, each amount that is lower than the prerequisite will be subject to a flat rate in addition to the standard investment.
  7. You acknowledge that in case you have included any wrong details (for example: payment address/method, amount, username, name, etc.) in a transfer request form, an additional fee (of up to 5%) may be applied. Similarly, if you request a withdrawal of a higher amount than the balance of your account, another additional fee of 5% will be charged. If you are applied with a higher fee than the standard one, it will be deducted from the account in addition to the amount requested.
  8. You acknowledge that in case you transfer less than the minimum amount required, the processing investment of the transaction will be replaced by a greater flat charge and other investments might be applied (more on this on the Deposits & Withdrawals page).
  9. If you request a withdrawal of a higher amount than the balance of your account, we reserve the right to cancel/delete it.
  10. If any amount is incorrectly credited to you, it is your responsibility to inform us.
  11. You acknowledge that bookmakers may allow only 1 withdrawal per 24 hours.
  12. You acknowledge that BET-IBC has the right to amend the transfer investments in certain cases.
  13. You can only request withdrawal of your yesterday’s account balance, otherwise, an additional investment might be applied.
  14. You acknowledge that you may only request a withdrawal through a payment method that has been previously used for a deposit at least once. If the withdrawal is to be processed otherwise, BET-IBC reserves the right to apply an additional investment (of up to 10%).
  15. You acknowledge that you can only withdraw an amount which does not exceed the total amount deposited per payment method, before you can use another withdrawal method. This measure is in compliance with our anti-money laundering (AML) policy. Otherwise, an additional charge of 5% may apply.
  16. You acknowledge that withdrawals in SGD and MYR may take up to 72 hours.
  17. You acknowledge that for Fair999 the payout limit per calendar week is 10 000 Euro.
  18. You acknowledge that for BF/MB type of exchanges, the transaction investment is 5%.

Chapter 3: Termination of an account

 

  1. BET-IBC reserves the right to close, deactivate and/or limit your account and refund your balance without providing a reason, at any time.
  2. In the event of fraudulent betting behavior, BET-IBC reserves the right to suspend your account and withhold funds during investigations.
  3. You acknowledge that in case you attempt a transfer of funds via betting exchanges, BET-IBC reserves the right to close the account and your balance might be retained.

Chapter 4: Closure of an account by the owner

You can request to close any account that you have registered for through our services at any time by submitting the Account Closure Request form. However:

  1. If you are the owner of multiple accounts and you wish to close only one, you can choose to transfer any remaining balance to the account that you want to close to any other account that you are holding through BET-IBC.
  2. You must specify if you wish to PERMANENTLY terminate your account or temporarily. If your option is a permanent termination then if at a later point you wish to open an account again, you must follow the same steps as a customer who opens an account for the first time. Otherwise, you can re-open your account by contacting our customer support and making a deposit which will enable us to re-activate your account.

Chapter 5: Account rules & maintenance

 

  1. You acknowledge that any betting made through our service in your account username and password will be regarded as valid.
  2. You acknowledge that you have read and accepted the rules of the participating websites for the acceptance/cancellation of bets.
  3. You acknowledge that accounts are automatically closed after 12 months of inactivity (no bet, no transfer). In such case, there will be no more access to the account and funds (if any).
  4. You acknowledge that betting accounts that have available funds of 5 EUR or less (or the equivalent in another currency) will automatically be disabled by the system.
  5. You acknowledge in case your account is suspended/disabled in order to reactivate it, a deposit of at least 100 Euro/USD/GBP is required (for standard accounts). If the deposit is less than 100 EUR/USD/GBP an additional investment of 5 EUR/USD/GBP might be applied.
  6. You agree to keep your account username and password secret and confidential and not to allow anyone else to use it. If you misplace the aforementioned details or lose control over them by any means, you MUST notify the BET-IBC agent IMMEDIATELY.
  7. We will not concede the refunds or charge-back requests of the money that have been deposited and pledged for bets, except the cases whose circumstances are determined to be exceptional based on the company’s absolute discretion.
  8. If a bet is not settled within 24 hours, please contact BET-IBC support for assistance. Notice of incorrect settlement must be provided within 24-48 hours following the conclusion of the game; failure to do so may result in bookmakers declining any correction.
  9. BET-IBC reserves the right to exclude any member from any promotion if there is suspicion of any fraudulent attempt, or in case the member already profits from other special conditions. You can only profit from each promo cycle once. Other restrictions may apply based on the amount sent or rolled over, on the currency exchanged, on the service, or payment method used.
  10. Please always include your username (not the nickname you may set up) as a reference when you place your deposit, otherwise additional investments might be applied (up to 3%).
  11. Typically, you can use your payment information to fund YOUR OWN player account ONLY. However, it is possible to use your payment methods to fund an account that belongs to your friends and relatives. In such a case, you will need to let BET-IBC know BEFORE the transaction. You should be advised that BET-IBC will consider any other person than the registrant as co-owner of the account. In case we track the payment account to multiple users, additional investments might be applied on transfers for both players (up to 10%).

Chapter 6: Turnover 

  1. An agent is obliged to generate 5x the turnover of their deposits prior to withdrawal, in accordance with our anti-money laundering (AML) policy. In case the requirement is not met, we reserve the right to cancel the withdrawal request.
  2. A player is obliged to generate 3x turnover of their deposits in accordance with our anti-money laundering (AML) policy. In case the requirement is not met, we reserve the right to either cancel, delete or delay the cash out until the turnover is reached, or impose an additional investment of 10%. Please read our reference on how turnover is calculated, carefully.
  3. BET-IBC and its partners/bookmakers reserve the right to request 5x turnover prior to a withdrawal in case there are unusual betting patterns observed. In such cases, higher fees may apply.

Player Complaints Policy

Please read carefully the stipulations on our relevant page.

Jurisdiction

The Agreement and any matters related, derived, or stem to and by it, shall be governed by the laws of Curaçao. Each party irrevocably agrees that the relevant institutions of eGaming Curaçao shall have exclusive jurisdiction in relation to any claim, dispute, or difference concerning the Agreement and any matter arising therefrom and irrevocably waives any right to object to an action being brought to those institutions, or to claim that the action has been brought to an inconvenient forum, or that those organizations do not have jurisdiction.

Miscellaneous

  1. You, as a client registered via BET-IBC, or an agent associated with BET-IBC, can win up to 75,000 EUR (or the equivalent in other currencies) per day, (based on the sportsbook time zone) through any betting accounts held. Any additional winnings will be redeemed by the company. Please note that this clause DOES NOT APPLY to any winnings acquired through Skype Betting.
  2. BET-IBC reserves the right to make changes to this agreement as a whole, or to any part thereof, at any time. It is your responsibility to check these Terms & Conditions periodically to ensure that you agree with them. The continued use of our service will be deemed as your acceptance of any amendments and/or modifications to the Agreement. You acknowledge that for accessing different links from those we provide you for logging in to the betting account, an administrative investment might be applied.
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